Monday, July, 9, 2012
Spirit Airlines flight #310, is a 5 hr. nonstop from Los Angeles for Ft. Lauderdale.
Flight #310 departed Los Angeles last Saturday at 10PM but, thanks to an unruly 81-year old passenger who forced an emergency stop in Houston, passengers didn’t arrive in Ft. Lauderdale until the following day some 19 hours later.
The 81-year-old passenger, who is blind, was kicking and screaming and was taken into custody, but later released.
Passengers were kept on the tarmac for several hours until they were finally allowed off. Once at the terminal, the airline said passengers would be shuttled to Dallas – a five hour bus trip, to catch another flight.
But angry passengers rebelled and began yelling and screaming. Theresa Shaviano recorded the confrontation on her cell phone camera.
“It was terrible. It was unreal. It was painful,” she said. The airline eventually decided to fly in another plane.
Spirit Airlines consistently ranks dead-last in passenger satisfaction.